Returns & refunds

We want you to be completely satisfied with your purchase at Darksideapparel.shop. Should an item not meet your expectations, you can of course return it to us.

Your right of withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

This is how the return works:

1. Preparation:

Please ensure that the goods are returned to us complete, unworn, in their original condition (where possible) and in their original packaging.

2. Return address:

Please send the items to the following address:

Darkside Apparel

Little Geest 15

32469 Petershagen

3. Costs:

Please note that the buyer is responsible for return shipping costs. We do not offer free return shipping.

4. Refund:

Once we have received and inspected your return, we will refund the full purchase price of the returned items promptly and no later than fourteen days from the date we receive notification of your cancellation. We will process the refund using the same payment method you used for the original transaction.

Important:

• Please keep the receipt from your shipping service provider until we have confirmed receipt of your return.

• Please enclose a copy of the invoice or a short note with your order number so that we can quickly identify the return.

FAQ - Frequently Asked Questions

How do the sizes fit?

Our products are deliberately cut wider and are based on an oversized fit.

How does a return process work?

If you would like to return a product, please contact our support team by email.
Returns are usually processed within 2-3 business days of receiving your message.

What to do if there are defects?

Have you discovered a manufacturing defect?

No problem—please contact our support team directly. We'll find a solution quickly and easily.

Where are the products manufactured?


Our textiles are produced in Turkey under fair conditions.

The final finishing – i.e. printing, inspection and packaging – takes place in Bavaria, Germany.